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Last updated on 2/27/20


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Billing for your mentoring sessions

The end of the month is approaching; you have been working hard mentoring students all month!  Now it's time to get paid. 😎

Simplifying the process

With the growing number of mentors, we wanted to simplify the management of mentoring benefits.

To simplify the calculation of sessions by expertise level (1, 2 or 3), once a month we will send you a statement, which will detail all the sessions you have done, including the Presentations and No-shows.

So that all the sessions that you completed are well taken into account, with the correct level of expertise, we ask you to be rigorous on 2 points:

  • The student follows the project on which you mentor them in their dashboard

  • You have completed the sessions in your dashboard

How to make sure the student is on the right project?

It's very simple: you have to go to their dashboard, and see if the project they are working on is being reported as "in progress".  Students must not be working on 2 projects at the same time.

Student shown working on just one project
Student shown working on just one project

If the project "Work in progress" is not the right one, you must position the student on the project on which you are mentoring. For that, it is enough to enter the followed project then select "follow this project":

Switching projects
Switching projects

The best is to check before the beginning of each session because you are paid the level of expertise associated with the project on which the student will be at the time of the session.

Complete the session in your dashboard

At the end of any session, go to your dashboard and fill in the status of the session. This must be done the same day of the session. Otherwise, the session may not be reflected in your monthly statement.

Go to the session that has just taken place, the corresponding session will be in the tab "To completed".

Sessions to complete
Sessions to complete

To complete the session you just have to open it, write a report to share with the student and then validate this session.  The session will then have the complete status and it will be fully accounted for.

In case of no-show from the student:

You will need to cancel the session

Canceling a session
Canceling a session

Then you will need to indicate why you are canceling

Why it was canceled
Why it was canceled

The session will be counted for you at 50% of the price of the session.  It will have the status "Canceled late".

For a justified absence more than 24 hours in advance, you indicate "Canceled more than 24 hours in advance". You then resume an appointment with the student. The canceled session will not be counted, as you have rescheduled.  You will find all your sessions with the status that you indicated in the history.

Session history
Session history

For settlement of month X mentoring services, OpenClassrooms sends your monthly statement between the 5th (for example, for the month of June, the billing statment will be sent between the 5th of July).

Your statement will be sent to you by email, in this form:

Sample billing statement
Sample billing statement

Sending your invoice

Upon receipt of this monthly statement, you can then send your invoice in PDF format via this form, no later than the 10th of each month.  

Please make sure that you include on your invoice your PayPal account details if outside Europe OR your bank account details (with IBAN, BIC/SWIFT) if in the Eurozone / UK.

Here is a template you can use to issue an invoice to OpenClassroom.

Payment of your invoice

However you will usually get paid on the 15th of the month, or very soon afterwards.

For any questions or discrepancies between the payment and your invoice, you can contact us at accounts@openclassrooms.com.

Example of certificate of achievement
Example of certificate of achievement