Digital transformation is the adoption of various digital technologies to create new business models.
In 2018, Gartner, a global research and advisory firm, asked 460 CEOs, to name their organization’s top five business priorities over the coming two years. Of those polled, 62% cited a need to undergo a digital transformation. As a result, an entire industry of technology businesses and consultants have sprung up to compete for budgets worth over a trillion dollars a year to help deliver that transformation.
If your organization isn't already in the midst of a digital transformation, the chances are that sooner or later it will be. These are complicated projects that typically take several years to deliver. Planning them out in advance, with documentation that you can share effectively with others, is essential to getting them right.