OpenClassrooms platform accessibility features

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OpenClassrooms’ mission is to “make education accessible” everywhere and for all. Therefore, accessibility for people with disabilities is naturally one of our biggest concerns.

OpenClassrooms’ developers, designers, testers and quality control manager work every day to improve the accessibility of the OpenClassrooms website. This involves not only creating easy to find using search engines that are easy to navigate, but also making sure it can be used by all types of learners, including those with disabilities.

 

Over the past five years, we have implemented practical measures to align with market standards and have achieved an AA grade for our website (almost the highest standard possible on the Internet – we are working towards the maximum of AAA).

 

A considerable amount of work has been done on the website to provide our users with the best possible user experience. With regard to UX and UI, the entire color scheme has been changed from shades of orange to shades of dark purple, dark blue, turquoise and light green, which provide more contrast and improve the readability of our webpages. The webpages have been optimized to work with a keyboard (for users with hand mobility issues, or for personal preference), and simplified by removing scroll animations which may be unsettling for some people.Ongoing in-depth SEO (Search Engine Optimisation) work has also been carried out, to ensure that the website ranks high in search engine results. Also, all our videos have been subtitled so that they can be viewed in public even without sound with the aim to provide users with an overall exceptional experience.

 

In addition, we genuinely hold the accessibility requirements for people with disabilities such as an inclusive training center by design, in high regard. Any person with disabilities who wishes to adapt their learning can access support free of charge, by simply asking us via hello@openclassrooms.com. Here, they will be assigned both a personal mentor and educational advisor who specializes in disability management.

As for the platform itself, the work done on SEO is pivotal for helping screen readers to guide visually impaired and blind people around the website. For hearing impaired or deaf people, the content is accessible via the subtitling that is provided.Also, we sustain a best practice of using icons and text as opposed to colors in our educational products, so as not to place people with color blindness at a disadvantage. Finally, removing automatic scroll animations has made the pages more comfortable to use for people with hyperactivity and younger audiences, who are particularly sensitive to on-screen movement. In general, we consistently solicit feedback from people with disabilities, in order to consistently improve the features & functionality of our website and provide them with an excellent user experience.

 

To regularly improve the experience our website provides, our Quality Team ensures regular compliance with the WGAC 2.0 standard by carrying out the proper tests regarding accessibility on all of our new developments.