• 8 hours
  • Easy

Free online content available in this course.



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Last updated on 12/9/20

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Course introduction

Do you want to learn how to anticipate and deal with the conflicts at work? Are you tired of the tension and wondering how to make a change? Have you already resolved disputes but are unsure how to make the solutions last?

Perhaps you are a project manager or team leader whose team is not working to its full potential because of daily friction. You may work in HR and have noticed that conflict can impact your company and employees.

My name is Christine, and I will be your guide through this course I designed based on my professional experience in both management. It is also meant as an opportunity for personal reflection, which should help you to better understand yourself!

Image of two people arguing.
Conflict resolution can be tough, but you will learn some effective techniques and understand that well-being and being effective are possible with practice!

Table of contents

Example of certificate of achievement
Example of certificate of achievement