Design
Test products on users (usability testing)
Talking to users and testing products on users are crucial to the success of any product you build.
In this course we'll break down the steps of conducting usability testing in order to learn from users as they use actual products, features or prototypes. We'll assign a task, observe users while they complete it, listen to them as they think out loud, and look for areas the product could be improved.
Usability testing is easy and affordable, and anyone can do it thanks to remote testing. Therefore, it should be conducted early, and often in the life cycle of a product. It's also great to combine with other techniques like heuristic evaluations, task analysis, card sorting and A/B testing to evaluate products.
Learning outcomes
- Prepare a usability test script
- Conduct usability tests on web and mobile
- Identify usability issues
- Document usability findings
- Do heuristic evaluations
- Complete a task analysis
- Conduct card sorting
- Understand A/B testing
- Communicate results with team members
Turn it into a career
Take one of our 100% online diploma training programs, and transform your know-how into professional skills.
- Up to 100% of your training program funded
- Flexible start date
- Career-focused projects
- Individual mentoring
Table of contents
- Part 1
Test early, test often (usability testing)
- 1
What is usability testing?
- 2
Get feedback quickly with guerrilla testing
- 3
Prepare for a usability test
- 4
Stick to the script
- 5
Conduct a usability test on web or mobile
- 6
Conduct a remote usability test
- 7
Document usability tests
- 8
Get some practice running your own usability test
Quiz: Apply best practices to usability testing
- Part 2
Use multiple methods to test products
