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Explore a Career as an IT Technician
Discover the multi-disciplinary profession of an IT technician; find out about the IT technician's role within an organization, and what they do on a day-to-day basis.Easy
8 hours
Interested in this free-access course?
Do people tell you that you’re curious, attentive, and helpful? Are you passionate about technology and often fix information technology (IT) equipment for your friends and family?
Would you like to find out more about the role of an IT technician, what they do on a daily basis, and their career development opportunities? Then, you've come to the right place! You’ll see real-life examples and interviews with professionals to understand the role, where an IT technician fits within an organization, and how it links with other roles.
You'll also discover the personal attributes necessary to be a good technician and the varied activities that make this a multifunctional role within an organization.
We’ll also cover how you can progress within your day-to-day work and the different career paths available to an IT technician for professional development.
Learning outcomes
- Discover the role of an IT technician
- Understand your tasks as an IT technician
- Develop in your role as an IT technician
Turn it into a career
Choose one of our 100% online degree programs, and transform your know-how into professional skills.
- Up to 100% of your training program funded
- Flexible start date
- Career-focused projects
- Individual mentoring
Table of contents
- Part 1
Discover the Role of an IT Technician
- Part 2
Understand Your Tasks as an IT Technician
- Part 3
Develop in Your Role as an IT Technician
- Part 4
Appendices
Contributors
Instructors
Mariia Kazankova
Senior Product Manager with a diverse experience in IT, from tech support to building cloud products and platforms and teaching.
Julie Matisse
Technicienne freelance et formatrice, ayant décidé de dédier un peu de son temps à redonner ce qu'on lui a transmis 😃
