What Does a Scrum Master Do ?

As a Scrum Master, you form part of an agile project team along with a Product Owner and a team of Developers. 

You don't lead the team, but you guide them toward the continuous improvement of their professional practice in the Scrum framework of project management. By helping identify problems and their solutions, you remove any obstacles they may encounter.

In terms of soft skills, you communicate transparently and are service-oriented. You quickly analyze the team's needs and assess their impact on daily project management. You keep the team motivated and focused on delivering strategic goals.

To do this, you rely on the Scrum Guide, which defines the Scrum framework as a whole and outlines this project management philosophy. You will lead several Scrum events to promote a lively channel of communication.

Key Qualities of a Scrum Master

• A sense of service to meet your team's needs.
• Empathy to understand the needs of both end-users and your team.
• Leadership and good listening and organizational skills to ensure harmony and effective collaboration during Scrum events.
• Versatility, communicating and working efficiently with professionals in different areas of expertise, and taking an interest in their roles.
• Persuasion and strength of conviction to succeed in convincing other project stakeholders of implementing the Scrum framework.
• Flexibility to alternate between strategic and operational matters.

What You Will Learn

By completing this training, you will develop the following skills:

• Justify the implementation of the Scrum framework for the organization or team. 
• Set up the Scrum events to support the team in meeting their objectives.
• Describe the values, roles, events, and artifacts of the Scrum framework. 
• Support the Product Owner in managing the Product Backlog in order to maximize its value.
• Coach members of the Scrum Team to stay on track and deliver the Sprint Goal and the Product Goal.
• Establish a continuous improvement process in the team.
• Learn about management, roles, events, and frameworks for Scrum at scale.

Prerequisites

Professional experience: at least one year of professional experience in product management and/or on a digital/tech team.

Equipment: access to a computer (PC, Linux, or Mac), headphones, a microphone, a webcam, and a good internet connection (3.2 Mbps upload and 1.8 Mbps for download). You can use an internet speed test to find out, such as High-Speed Internet.

Language level: a very good level of English (for non-native speakers, a CEFR level of C1). The PSM 1 certification text is only available in English. However, it is possible to use an automatic translation service during the test to translate the questions.