• 8 hours
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Last updated on 3/22/23

Practice Supporting the Performance of Each Co-worker

Banner P2C5

Over to You!

It's practice time! Do this exercise step by step. Once you complete it, compare your work with my suggestions.

Your team at Farniente & Co is largely operational. Your direct supervisor (line manager) has set out the company's strategic goals, which include:

  • The launch of three new products to grow their presence in the family outdoor leisure activities at home sector.

  • Conquering a new market targeting younger customers who will mature into loyal customers for their main product range in the years to come.

It is time to set the goals for James and Helen, the two project owners, and for you to monitor them. You have a meeting with James in a few days and must prepare these goals for your meeting.

If you’re not familiar with this business area, consult this job description, and use it to help you draft your hypothetical goals. 

Writing James' goals

Formulate an appropriate number of relevant and varied goals.

Pay attention: your goals must be SMART!

Perform Follow-up of the Goals

Once you have established the goals, you are responsible for monitoring their progress!

So here are two items to create:

  • An action plan for tracking James' goals (in table form).

  • An example of positive feedback if James meets the goal and negative feedback if he hasn't. This verbal feedback is for the annual review meeting (2 to 3 sentences for each example). 

Check your work using these downloadable suggested answers.

Example of certificate of achievement
Example of certificate of achievement