Work Effectively in a Team

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Last updated on 8/28/24

Use Positive Communication and a Good Relationship Mindset

Based on two scenes which take place in a team setting, in this quiz, you’ll identify bad practices and propose alternative ones.

Question 1
Scene 1

Maxime sent his weekly report to Florian, his boss. But Florian didn't reply to Maxime's email, so he musters up the courage to go see Florian.

Maxime (a little anxious): Florian, I sent you the weekly report. Did you have a chance to look at it?

Florian (laughing): Your report? Well, I didn't really understand it!

Florian rushes off. Maxime is left confused.

What are the bad communication habits here?
Careful, there are several correct answers.
- The ironic laughter.
- Florian's reply is too informal.
- Florian doesn't really listen.
Question 2
Which of these two alternative dialogues is the best example of good communication practices?
- Maxime: Florian, I sent you the weekly report. Did you have a chance to look at it?
  
  Florian: Yes, and I thought it was really good. It's really clear. Thank you so much!
- Maxime: Florian, I sent you the weekly report. Did have a chance to look at it?
  
  Florian: Oh yes, thank you, I wanted to talk to you about it. Do you have 10 minutes this afternoon for feedback?
  
  Maxime: Yes, of course, thank you!
Question 3
How should Florian provide critical feedback?
- Via email, so nothing is left out, and by starting with positive feedback.
- Face-to-face, justifying your feedback in person.

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