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Last updated on 11/1/23

Part 1 Summary

We’ve covered a lot of information so far in this course, and all of it will help you improve your technical writing skills in preparation for writing a new client brief.

In Chapter 2, you learned that:

  • Proper planning is vital to a project’s success.

  • Agile methodologies can flatten the cost-of-change curve.

  • The primary objective of all documentation is communication.

  • Tips for effective writing can be found everywhere, and taking the time to review them and put them into practice in your writing is always worth the effort.

While Chapter 2 focused on the importance of planning and producing effective written communication in general, Chapter 3 focused on how agile methodologies can be applied to documentation to increase value for the customer.

In Chapter 3, you learned that:

  • An Agilist’s goal is always to produce just-enough documentation. This means documenting just what the stakeholders need, no more and no less. 

  • You give the customer the greatest value when you don't waste resources on producing unnecessary artifacts.

  • Agile documents are living documents, meaning they are constantly updated as they evolve with the project.

  • Living documents are like source code, and require living environments. GitHub is a great place to start.

  • Effective documentation provides value to the reader when it:

    • Does not bore the reader.

    • Is clear about what the reader should do after reading.

    • Is written to a well-formed outline.

    • Avoids ambiguous pronouns.

    • Uses illustration coupled with examples for clarity.

    • Is easily revised.

Chapter 4 introduced you to the concept of document briefs. There you learned that:

  • A brief is a summary of facts, findings, and objectives intended to provide its reader with a brief, high-level view of a plan, situation, or project.

  • The four primary types of brief are:

    • Business requirements brief

    • Client brief

    • Creative or design brief

    • Project brief

  • The client brief, as part of an agile development project, provides:

    • A summary of the project the client has requested.

    • Assurance that the project manager understands exactly what is wanted.

    • A statement of what is to be delivered.

You are now ready to complete the Part 1 quiz. After completing the quiz, move on to Part 2, where you’ll learn how to prepare an effective client brief by analyzing a client’s needs and how to prepare a stakeholder management plan.

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