Create an Omnichannel Customer Experience8 hoursEasyLicense Free online content available in this course. course.header.alt.is_certifying Got it! Last updated on 11/23/22 Get the Most out of This Course Find the Marketing Strategy That Works Best for Your Company Know Your Customer Profiles Quiz: Identify the Stakes of the Omnichannel Customer Experience Conduct an Omnichannel Strategy Audit Set Your SMART Goals Know Exactly Who Your Customers Are Choose the Best Channels to Fit Your Omnichannel Strategy Quiz: Outline Your Omnichannel Strategy Map an Omnichannel Customer Journey That Benefits Your Business Adopt the Best Practices for Mapping the Customer Journey Get Your Employees Engaged in the Omnichannel Customer Experience Quiz: Create a Customer Experience Using an Omnichannel Approach Identify the Stakes of the Omnichannel Customer Experience Loading... Know Your Customer Profiles Conduct an Omnichannel Strategy Audit
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