• 4 hours
  • Easy

Free online content available in this course.

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Last updated on 8/4/23

Prepare Your Written Document

Evaluated skills

  • Prepare your written documents by defining goals, a target and a format
  • Structure your ideas and prioritise information
  • Question 1

    What is the first thing you should do when preparing a document?

    • Have a goal.

    • Prepare your outline.

    • Speak to your colleagues.

    • Source material online.

  • Question 2

    If you need to make a claim, which medium is most recommended?

    • Memo

    • Email

    • Letter

    • Minutes

  • Question 3

    When preparing a document, how often do you need to know your target audience?

    • Always, it's important to always know your audience.

    • Sometimes, it depends on how quickly you need a response.

    • Rarely, it doesn't really matter.

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