• 4 hours
  • Easy

Free online content available in this course.

course.header.alt.is_video

course.header.alt.is_certifying

Got it!

Last updated on 8/4/23

Start Drafting

Evaluated skills

  • Develop an argument by using rhetorical techniques
  • Adapt the wording of your text according to the chosen format
  • Question 1

    Which one is an example of linking words?

    • Our company completely agrees with your position.

    • Moveover, I’d like you to consider moving production to Friday.

    • I’m told insofar that the move will take place Thursday.

    • Several studies have demonstrated a link between smoking and lung cancer.

  • Question 2

    How can you soften your tone?

    • Use assertive language.

    • Try to work around the point; avoid straight answers.

    • Use a passive voice.

    • Avoid spelling errors.

  • Question 3

    Forming your idea as a question can be useful in which context?

    • Never use this form, it is never necessary. If you want something, ask for it.

    • Whenever delivering a negative message. It can be helpful because it presents the idea as a suggestion.

    • When avoiding giving information. If you don’t want to give a direct answer, try to confuse the client with questions.

    • Whenever you are unsure of the accuracy of your claim. Expressing doubt in this way fosters trust.

Ever considered an OpenClassrooms diploma?
  • Up to 100% of your training program funded
  • Flexible start date
  • Career-focused projects
  • Individual mentoring
Find the training program and funding option that suits you best