All courses

Soft skills

Develop a Service-Minded Attitude

Being service-minded is at the heart of any professional relationship. In this course, you will learn how to communicate effectively, improve professional relationships with both colleagues and external clients, and overcome communication and relational challenges.
DifficultyEasy8 hours
Interested in this free-access course?

No matter your job, being service-minded will help guarantee on-the-job success and ensure your positive influence. Some people think it's a skill that you either have or you don't, but rest assured: it can be learned!

In this course, you will discover the characteristics of a service-minded attitude. You will learn how to communicate effectively, personalize professional relationships of all kinds, and overcome relational challenges

This course will be presented by Christine Farenc. She is joined by Jennifer Quigley-Jones, the CEO of Digital Voices, an influencer marketing agency, as well as Thomas Lenczner, a cultural development consultant who initially wrote the course in French.

Are you ready to get started? Then join me in the first chapter of this course!

Learning outcomes

  • Communicate Effectively
  • Improve professional relationships
  • Overcome communication challenges

Requirements

Prerequisites: none

Contributors

Instructors

Jennifer Quigley-Jones

Jennifer is CEO and Founder of Digital Voices, a YouTube-specialist Influencer Marketing agency, running global campaigns for brands.

Christine Ravat-Farenc

Professeure et multi-entrepreneure - Teacher and entrepreneur

Created by

OpenClassrooms

Last updated: 1/23/2025

License

Soft skills

Develop a Service-Minded Attitude

DifficultyEasy8 hours
Free-access course