• 10 hours
  • Medium

Free online content available in this course.



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Last updated on 4/29/20

Evaluated skills

  • Recognize dark patterns
  • Apply psychology to design
  • Understand behaviors and habits
  • Question 1

    What was the original title of Don Norman's The Design of Everyday Things?

    • An Introduction to Everyday Design

    • The Psychology of Everyday Things

    • Don’t Make Me Think

    • Make Everyday Things User-Friendly

  • Question 2

    Cognitive psychology refers to

    • The way people act in social situations.

    • The way people develop habits from behaviors.

    • The way people think.

    • All of the above.

  • Question 3

    Which statement best describes mental models?

    • Mental models are what users feel when they assume something is their fault when they don't understand what they are supposed to do next in a user interface experience.

    • Mental model is another word for site map or information architecture.

    • A user acts in a certain way defined by the designer and does not veer from the path the designer has imagined.

    • A user will have expectations of how something will work based on their knowledge and past experiences, which does not necessarily reflect how it really works. 

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