Last updated on 4/29/20
- Apply psychology to design
- Understand behaviors and habits
- Recognize dark patterns
What was the original title of Don Norman's The Design of Everyday Things?
An Introduction to Everyday Design
The Psychology of Everyday Things
Don’t Make Me Think
Make Everyday Things User-Friendly
Cognitive psychology refers to
The way people act in social situations.
The way people develop habits from behaviors.
The way people think.
All of the above.
Which statement best describes mental models?
Mental models are what users feel when they assume something is their fault when they don't understand what they are supposed to do next in a user interface experience.
Mental model is another word for site map or information architecture.
A user acts in a certain way defined by the designer and does not veer from the path the designer has imagined.
A user will have expectations of how something will work based on their knowledge and past experiences, which does not necessarily reflect how it really works.